FAQ
Products/Ingredients:
Is everything that you make really natural?
Yes! We use the finest natural ingredients available. This includes herbs, essential oils and cold pressed organic Moroccan Argan Oil.
Are your products USDA Organic?
Yes, our lip balms are all certified USDA Organic.
Are your products Cruelty-Free?
Yes, all of our products are Leaping Bunny Certified. We love our furry friends!
Are your products made in the US?
Yes, all of our products are made in the US.
Are your products Vegan?
Yes and no. Our lip balm products are made with beeswax. We do have a vegan lip balm in formulation testing now! (stay tuned) Our SLEEP and AWAKE Skincare is all vegan.
Are your products Gluten Free?
The ingredients in our balms are naturally gluten free and are not gluten-derived.
Do your products have tree nuts in them?
The base of all of our lip balms are made from Organic Moroccan Argan Oil which is a tree nut. If you have a tree nut allergy, we recommend that you refrain from using our products
Where can I find Moroccan Magic in retail stores?
Walgreens, Bed Bath & Beyond, Wegmans, Stop & Shop, Walmart, Whole Foods Markets in NJ, NY & CT, Kinney Drugs, Newslink Airport stores, H.E.B., Ingles Markets, SuperValu, Harris Teeter OR Shop Small.
Orders:
What is the Route option at checkout?
Route is a service that protects your package once it leaves our distribution center. If it gets lost in the mail or stolen, Route works with you to ensure your products are protected. Visit routeapp.io to learn more.
Help! I put the wrong address on my order.
Please be careful when entering your shipping address, we will not be responsible for orders sent to the incorrect delivery address provided by the customer.
Do you accept returns for refunds?
We only accept returns for refunds if your product arrives defective.
How do I order wholesale?
Please email sales@moroccanmagic.com.
How do I become a brand ambassador?
Please DM us on Instagram or email your Instagram handle to sales@moroccanmagic.com.
How do I contact you about my order?
Please email sales@moroccanmagicbeauty.com
Additional questions, comments or feedback?
Please submit a form on our Contact Page or email use at sales@moroccanmagic.com